Funeral Insurance

Hollard Funeral Cover pays out a valid claim within 48 hours upon receipt of all required documentation.

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Affordable Funeral Cover

Ease the financial pressure that accompanies death with funeral cover for yourself and your family.


Key Benefits:

  • Tailor made package according to your needs.
  • Get up to $30 000 Funeral cover.
  • Maximum entry age 65.
  • Claims are processed within 48 hours after claim is received.
  • This funeral policy has no termination date, it will however only expires once the client is diseased. The policy will not lapse due to the clients certain age.


What cover do you get?


  • You can choose funeral cover from N$5,000 up to N$30,000.
  • There’s an immediate accidental death benefit which covers you straight away, upon receipt of your first premium.
  • You’ll have no problem being accepted – we guarantee acceptance to Namibian citizens or legal permanent residents between 18 and 65 years old.
  • You won’t need a medical examination.
  • We pay out all valid funeral claims within 48 hours of receiving all the required claim documentation.

Family Funeral Benefit

  • The Family Funeral Benefit provides a payment, the sum insured specified in the policy schedule, in the event of death of the main insured person, partner, or children, during the period of insurance.
  • This benefit provides cover for a maximum of
    • 1 main insured person;
    • 1 partner; and
    • 5 children.
    • 4 parents
    • 8 extended family members

Accidental Death Benefit

  • If a policyholder or his/her partner dies as a result of an accident, an additional amount equal to the cover selected is payable. No waiting periods apply to the Accidental Death Benefit.
  • Children will only receive the funeral benefit amount in the event of their accidental death. No additional benefit amount will be paid.

Parents Funeral Benefit – Rider Benefit

  • This benefit provides cover for a maximum of
    • 4 parents and/or parent-in-law.
    • This benefit can only be bought if the policyholder already has a Family Funeral Plan.

Extended Family Funeral – Rider Benefit

  • The Extended Family Member Benefit provides a payment, the sum insured specified in the policy schedule, in the event of death of an extended family member, during the period of insurance.
  • This benefit provides cover for a maximum of
    • 8 extended family members

Memorial/Tombstone Benefit – Rider Benefit

  • The Tombstone Benefit provides a payment, the sum insured specified in the policy schedule, in the event of death of the main insured person and/or partner, during the period of insurance.
  • This benefit provides cover for a maximum of
    • 1 main insured person; and
    • 1 partner.

Family Provider Benefit – Rider Benefit

  • The Family Provider Benefit provides a payment, the sum insured specified in the policy schedule, in the event of death of the main insured person and/or partner, during the period of insurance.
  • This benefit provides cover for a maximum of
    • 1 main insured person; and
    • 1 partner.

Benefit Cover (Sum Assured) Limits

Table - Funeral Benefits Package Benefit Schedule
  Family Funeral Benefit
Cover
N$ 5,000
N$ 10,000
N$ 15,000
N$ 20,000
N$ 30,000
Main Insured (Max entry age 65)

100%

100%

100%

100%

100%

Partner (Max entry age 65)

100%

100%

100%

100%

100%

Children 14 - 21 years

100%

100%

100%

100%

100%

Children 6 - 13 years

50%

50%

50%

50%

50%

Children 1 - 5 years

25%

25%

25%

25%

25%

Children 0 - 1 years

12.5%

12.5%

12.5%

12.5%

12.5%

 

Parent / Parent-in-law Benefit

Cover
N$ 5,000
N$ 10,000
 
 
 
Parents / Parents-in-law (18 – 75)

100%

100%

 

 

 

 

Extended Family Member Benefit

Cover
N$ 2,500
N$ 5,000
N$ 7,500
N$ 10,000
 
Main Insured (Max entry age 65)

100%

100%

100%

100%

 

  Tombstone Benefit
Main Insured (Max entry age 65)

100%

100%

100%

100%

 

Cover
N$ 5,000
N$ 10,000
 
 
 
Main Insured (Max entry age 65)

100%

100%

 

 

 

Partner (Max entry age 65)

100%

100%

 

 

 

  Family Provider Benefit
Cover
N$ 500 (N$ 6,000)
N$ 1,000 (N$ 12,000)
N$ 1,500 (N$ 18,000)
N$ 2,000 (N$ 24,000)
 
Main Insured (Max entry age 65)

100%

100%

100%

100%

 

Partner (Max entry age 65)

100%

100%

100%

100%

 


How to claim:


  • Phone us to get a claim form.
  • When there is a claim you, your beneficiary or executor must phone us to get a claim form (061 422 602). Alternatively, claim forms will be available at any AVBOB Namibia funeral home.
  • We will tell you, your beneficiary or your executor what other documents we need. You, your beneficiary or your executor must then tell us how much of the benefit amount to pay to AVBOB Namibia to help pay for the funeral, or alternatively, how much to pay to you, your beneficiary or your estate.
  • Complete the claim form and attach the other documents we need.
  • Fill in the claim form and sign it. To make sure we can pay the claim as quickly as possible, please read the claim form carefully for any extra requirements.
  • Send us the claim.
  • You, your beneficiary or executor must send us the claim form with all the other documents we ask for.

You can post these documents to:


  • Hollard Life Namibia Limited, Claims Division
  • PO Box 5077, Ausspannplatz, Windhoek
  • Client Care Telephone Number 061 422 600
  • Client Care Fax Number 061 422 601

Alternatively, you can bring these documents to:


  • Your local AVBOB Namibia funeral home.
    You can contact us to obtain the telephone number for nearest AVBOB funeral home in your area.
  • We will carefully review the documents for the claim, and will tell you, your beneficiary or executor if there are any problems. We will only accept original documents. You, your beneficiary or executor can fax the documents so that the claims department can start processing the claim, but remember that we must receive the original documents before we will pay a claim.
  • If we ask for a certified copy of a document, it means you; your beneficiary or executor must make a photocopy of the document and take it with the original document to a lawyer, accountant, bank manager or police station. Ask for a person known as a Commissioner of Oaths to stamp the copy to say it is a true copy of the original.
  • We have the right to see all documents relating to the policy. We will tell you, your beneficiary or your executor if there are any problems with the documents.
  • Important information about your contract.
  • There is certain information that we must give you in terms of the law. This part of the document contains that information.

About Hollard – the insurance company


Hollard Life Namibia Limited (Reg. No 2008/0229) (“Hollard”) is a registered insurer and a licensed Financial Services Provider (FSP) that is allowed to sell long-term insurance products. Hollard has professional indemnity and fidelity insurance.

To make changes to your policy, ask a question or submit a claim, you must contact Hollard.

  • Physical address: c/o Jan Jonker & Thorer Street, Windhoek
  • Postal address: PO Box 5077, Ausspannplatz, Windhoek
  • Client Care Telephone Number: 061 422 600
  • Client Care Fax number: 061 422 601